Notice About Your Account - Disabled Access


ALERT - Notice About Your Account

If an update or change to your Deductr subscription is required by you, you may receive an alert notification upon login or a courtesy email notification with additional information. 

Accounts could be temporarily disabled for the following:

  • Missing payment method
  • Expired CC
  • Payment processing error or declined payment
  • Expired Subscription



To enable your account, please follow the specific instructions below based on the type of subscription you have with us.

Subscription Type:

Direct Pay Step 1: Click "Update Billing / Plan Information" on the pop-up alert OR go to My Account > Plan, Billing & Payment.  
  Step 2: Complete required action. Examples:
  • Add missing payment method
  • For expired cc, enter new card info
  • Click "Pay Now", if processing error or declined payment
  • Purchase new plan, if subscription has ended.
3rd Party Step 1:  Contact the 3rd Party to ensure you are active. Reactivate, if applicable.

Step 2:  Once activated, please contact Deductr Support and our representatives will be happy to enable your account access.

Note:  If you are no longer associated with the 3rd Party, we can switch you to a direct pay subscription.

Need further assistance?

Please contact our friendly support team if you have any questions or need any further assistance and they will be happy to help!


The Deductr Newsletter is a monthly publication.


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