Not seeing all your transactions?

There could be a few different reasons for this, including:

  1. A transaction might be so recent that it's still pending and hasn't shown up yet.
  2. You've logged in for the first time. Only 90 days of transactions are pulled on the first log in.
  3. It has been more than 30 days since you last logged in. In most cases each new log in only pulls 30 to 45 days worth of transactions. To be sure all your transactions are included, we recommend logging in at least once every 30 days.

If these three reasons don't match what you're experiencing, let us know. We're happy to help.

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